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Free PDF 2025 Scaled Agile SAFe-APM: SAFe Agile Product Manager (APM 5.1)–High-quality Certification Dump
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Scaled Agile SAFe Agile Product Manager (APM 5.1) Sample Questions (Q16-Q21):
NEW QUESTION # 16
The "chasm" can occur between visionaries and what segment of the target market?
- A. Technology enthusiasts
- B. Early majority
- C. Late adopters
- D. Middle skeptics
Answer: B
Explanation:
The chasm is the gap in the technology adoption lifecycle between the early adopters and the early majority.
The early adopters are visionaries who are open to trying new technologies, whereas the early majority are pragmatists who are more cautious and skeptical. The chasm occurs due to the different expectations and requirements of these two groups. A product that appeals to the early adopters may not appeal to the early majority, who value reliability, compatibility, and convenience over novelty and differentiation. Therefore, a product needs to cross the chasm by finding a niche market, establishing a clear value proposition, and creating a strong word-of-mouth.
References:
* Crossing the Chasm & Scale Your SaaS: This article from Userpilot provides a practical guide on how to cross the chasm and scale a SaaS product, with examples and tips on finding product-market fit, defining a beachhead market, and creating a whole product.
* Crossing the Chasm in the Technology Adoption Life Cycle: This article from Business to You explains
* the concept and purpose of the technology adoption lifecycle and the chasm, and how they can help marketers understand and target different customer segments.
NEW QUESTION # 17
Which aspects of a product's strategic intent can personas help define?
- A. Supplier and local ART agreement coordination
- B. Lean Budget Guardrails
- C. Features and benefit hypothesis
- D. Specific Feature building based on Teams in the ART
Answer: C
Explanation:
Personas are fictional characters that represent the ideal customers or users of a product or service. They help product teams understand and empathize with the needs, goals, and preferences of their target segments. Personas can help define the features and benefit hypothesis of a product's strategic intent, which is the assumption that a certain set of features will deliver a specific benefit to the customers or users. By using personas, product teams can validate their feature and benefit hypothesis with real user feedback, and prioritize the features that deliver the most value and satisfaction to their personas.
Reference:
Personas: This article from the Scaled Agile Framework explains the concept and purpose of personas, and how they can be used in a SAFe context to support customer-centricity, design thinking, and lean UX.
Strategic Intent: This article from the Scaled Agile Framework defines the concept and components of strategic intent, and how it guides the portfolio vision, lean budget guardrails, and portfolio backlog.
Feature and Benefit Hypothesis: This article from the Scaled Agile Framework describes the concept and process of feature and benefit hypothesis, and how it helps product teams test and validate their assumptions about customer value.
NEW QUESTION # 18
The business wants to avoid losing Customers. A new Feature to address that could be placed in which category?
- A. Operational efficiency
- B. Retainment
- C. New business
- D. Up-sell
Answer: B
Explanation:
Retainment is the category of a new feature that aims to keep existing customers loyal and satisfied with the product or service, and prevent them from switching to competitors or alternatives. Retainment features can include loyalty programs, referral incentives, customer feedback mechanisms, personalized offers, and improved customer service. Retainment features can help the business reduce customer churn, increase customer lifetime value, and enhance customer advocacy.
References:
* Feature Categories: This article from the Scaled Agile Framework explains the concept and purpose of feature categories, and how they can help product teams prioritize and communicate the value of features. It also describes the four main feature categories: new business, up-sell, operational efficiency, and retainment.
* How to Stop Losing Customers: 6 Proven Ways | Pressfarm: This article from Pressfarm provides some practical tips and examples of how to stop losing customers and increase customer retention, such as staying connected, offering excellent customer experience, and providing value-added services.
NEW QUESTION # 19
What aspect of a product or service does the "Golden Circle" consider most important to communicate to prospective Customers?
- A. The product or service that sets it apart from others
- B. The purpose of the product or service
- C. The Solution that the product or service provides
- D. The array of benefits the product or service offers
Answer: B
Explanation:
The Golden Circle is a framework developed by Simon Sinek that suggests that the most effective way to communicate a product or service to prospective customers is to start with the "why" - the core purpose, belief, or cause that drives an organization or individual. By explaining the "why" before the "how" (the strategies and methods) and the "what" (the products, services, or offerings), the communicator can inspire and connect with the customers on a deeper level, and differentiate themselves from the competitors who focus on the features or benefits of their products or services.
Reference:
Frameworks for Setting Company Priorities: The Golden Circle: This article from Geckoboard explains how the Golden Circle can help organizations align their actions and strategies with their purpose and values, and communicate them effectively to their customers and stakeholders.
How to Use the Golden Circle in Business: This article from ActiveCampaign provides a detailed guide on how to apply the Golden Circle to various aspects of business, such as marketing, sales, customer service, and leadership.
Golden Circle: A different approach for a unique value proposition: This article from ThePowerMBA illustrates how the Golden Circle can help businesses create a unique value proposition that resonates with their customers and stands out from the crowd.
NEW QUESTION # 20
What activity would be performed to create an ARTs PI Roadmap?
- A. Calculate velocity team by team
- B. Review the deployment windows for asset delivery
- C. Provide a list of agreed objectives
- D. Direct the intended audience to the Weighted Shortest Job First (WSJF) scoring
Answer: C
Explanation:
A PI roadmap is a visual tool that illustrates the commitments and forecasts of an Agile Release Train (ART) or Solution Train for the planned and upcoming Program Increments (PIs). One of the activities to create an ARTs PI Roadmap is to provide a list of agreed objectives, which are the SMART goals that summarize the business and technical outcomes that the ART or Solution Train intends to achieve in a PI. The objectives are derived from the features and enablers that are planned and prioritized in the PI Planning event, and they are aligned with the vision, roadmap, and strategic themes of the portfolio. The objectives are used to communicate and track the progress and value delivery of the ART or Solution Train, and to enable alignment and dependency management across multiple ARTs or Solution Trains.
References:
* PI Roadmap: This article from the Scaled Agile Framework explains the concept and purpose of the PI Roadmap, and how it can be used to visualize and communicate the near-term deliverables and milestones of an ART or Solution Train.
* PI Objectives: This article from the Scaled Agile Framework defines the concept and attributes of PI Objectives, and how they can be used to align and measure the outcomes of an ART or Solution Train.
NEW QUESTION # 21
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